Hot Latte
- Pull a shot as soon as the customer approaches the window. Always use the timer on the espresso machine to ensure proper extraction time.
- Check the Kitchen monitor to see what drink has been ordered.
- While shot is pulling, Steam milk to 160 degrees (See section on Milk Steaming).
- If requested, add the proper amount of syrup to the cup.
- Pour espresso shot into hot cup.
- Pour milk into hot cup and attempt latte art.
Iced Latte
- Pull a shot as soon as the customer approaches the window. Always use the timer on the espresso machine to ensure proper extraction time.
- Check the Kitchen monitor to see what drink has been ordered.
- While shot is pulling, fill the appropriate size iced cup with ¾ ice.
- Add milk base to the top of the ice.
- If requested, add the proper amount of syrup to the cup.
- Cool down Espresso with base of drink first
- Pour espresso shot into cup and stir.
Hot Mocha
- Pull a shot as soon as the customer approaches the window. Always use the timer on the espresso machine to ensure proper extraction time.
- Check the Kitchen monitor to see what drink has been ordered.
- While shot is pulling, Steam milk to 160 degrees (See section on Milk Steaming).
- Add the proper amount of sauce or syrup to the hot cup.
- If requested, add the proper amount of syrup to the hot cup.
- Pour espresso shot into the hot cup and mix with sauce or powder until sauce or powder is dissolved.
- Pour milk into hot cup and attempt latte art.
Iced Mocha
- Pull a shot as soon as the customer approaches the window. Always use the timer on the espresso machine to ensure proper extraction time.
- Check the Kitchen monitor to see what drink has been ordered.
- While shot is pulling, fill the appropriate size iced cup with ¾ ice.
- Add milk base to the top of the ice.
- If requested, add the proper amount of syrup to the cup.
- Once shot is done pulling, Add the proper amount of sauce or syrup to the espresso shot in the demitasse and mix until it is dissolved.
- Cool down Espresso with base of drink first
- Pour espresso and sauce or powder mixture into cup and stir.
Espresso
- Pull a shot as soon as the customer approaches the window. Always use the timer on the espresso machine to ensure proper extraction time.
- Check the Kitchen monitor to see what drink has been ordered.
- Serve espresso shot in an 8 oz cup.
Americano
- Pull a shot as soon as the customer approaches the window. Always use the timer on the espresso machine to ensure proper extraction time.
- Check the Kitchen monitor to see what drink has been ordered.
- Fill cup to the top less two fingers with hot water from the espresso machine.
- If requested, add the proper amount of flavor or other condiments to the cup
- Pour espresso shot over the top of the water.
Wet Cappuccino
- Pull a shot as soon as the customer approaches the window. Always use the timer on the espresso machine to ensure proper extraction time.
- Check the Kitchen monitor to see what drink has been ordered.
- Steam milk for a wet cappuccino (see section on milk steaming).
- Put espresso shot in cup and pour milk on top.
Dry Cappuccino
- Pull a shot as soon as the customer approaches the window. Always use the timer on the espresso machine to ensure proper extraction time.
- Check the Kitchen monitor to see what drink has been ordered.
- Steam milk for a dry cappuccino (see section on milk steaming).
- Put espresso shot in cup and pour milk on top.
Other espresso Drinks
Prepare all other espresso drinks the same as a hot or iced mocha or latte.
- Satin Mousse
- Chocolate milk and espresso
- Chai Java (Dirty Chai)
- Chia concentrate, Milk and espresso
- Eggnog latte
- Eggnog and espresso
- Nitro Brew
- Cold Brew Infused with Nitrogen (served without ice)
Upsell Suggestions
- Offer a larger size.
- Offer to add flavors
- Always offer an extra shot on all Espresso based drinks.
- Offer an extra shot on any drink.
- Offer a different milk base (Breve, Soy, Almond, Chocolate milk).
- Offer to make the drink Blended.